Understanding context and format part 1
In this lesson we will try and develop our skills to predict the information we are about to receive in the audio. We will discuss strategies that you can use for form completion and multiple-choice questions. In this portion of the IELTS test, you will hear an audio conversation and will then be asked questions about what you have heard.

View the answer
Customer and assistant for a shipping company
Look at the questions 1-8 on the form. Next to each question number is a gap … which you will need to fill in with information from the audio clip. Decide what kind of information you need to listen out for and write down one example with it below. (example: ‘type of colour’ and ‘yellow’)
| Question | Type of information expected + example |
| 1 | Type of information: Surname. Example: Smith |
| 2 | |
| 3 | |
| 4 | |
| 5 | |
| 6 | |
| 7 | |
| 8 |
See the answers:
| 1. | Surname, e.g. Smith |
|---|---|
| 2. | Address, e.g. 24 King’s |
| 3. | Postcode, e.g. TW1 23G |
| 4. | Number (size), e.g. 70 |
| 5. | Number (size), e.g. 50 |
| 6. | Nouns, e.g. shoes |
| 7. | Nouns, e.g. books |
| 8. | Number (cost), e.g. 100 |
Pay attention to the instructions and answer the following questions:
a) You can write one word. True / False ?
b) You can write one number only. True / False ?
c) You can write a combination of words and numbers. True / False ?
d) You can write four words. True / False ?
Answers
a) You can write one word. True
b) You can write one number only. True
c) You can write a combination of words and numbers. True
d) You can write four words. False